Cluster 3 - Human Resources Management
Managing Work Performance
- Practical Guide on implementing a superior performance appraisal system with a focus on individual goal setting
- Gain more knowledge on how to conduct an effective performance appraisal by giving and receiving constructive feedback
- Managing a development discussion with a direct report
- Developing compelling development plans & tips on how to execute them
- Practical Models for giving effective feedback
- Understanding people’s reactions to feedback & how to respond appropriately
- Corrective Feedback & how to loop into daily work priorities
OH&S and Wellbeing
- Housekeeping – keeping a tidy work area
- Emergency Procedures / Incident Response including First Aid, Fire & Bomb Threat
- General Security Advice & Theft prevention
- Manual handling – practical tips for your business
- Ergonomics – setting up your work area that best works for you
- Setting up & managing a Health & Safety Committee
- Managing the Health & Safety process through effective policies & procedures
- Wellbeing Initiatives as an Employee Benefit at your organisation
Employee Relations
- Understanding your rights through Industrial Relation Legislation
- How to effectively work with Union Representation
- Practical Tips for EBA negotiations
- Embracing Diversity in your workplace
- Education on various legislative requirements including EEO, Sexual Harassment, Privacy, Discrimination & Bullying
- Writing Effective HR Policies for your practice incorporating best practice people & diversity principles
- Understanding various forms of employment relationships including Individual Contracts, AWAs & Award based employees
Recruitment & Retention
- Learn to be an great interviewer that recruits STARs to your business
- Discover how to craft targeted recruitment advertisements
- Develop & communicate meaningful Job Descriptions
- Gather more tips on how to improve your current staff induction process
- Reward & Recognition- appreciate that extra effort
- How to develop an effective Remuneration & Benefits Policy to retain employees
