Cluster 5 - Office Administration
Financial Management
- Prepare budgets and financial plans
- Processing payroll
- Invoicing clients
- Reconciling bank statement
- Tax – process business tax requirements
- Develop and implement financial strategies
- Develop an understanding of superannuation
- Reconcile and monitor accounts
- Review compliance with regulatory and contractual requirements
- Evaluate financial risk
Process Management
- Apply technology as an innovative management tool
- Design practices, processes & procedures which allows remote management
- Using process mapping to streamline operations
- Useful tools to identify variances in process & how to streamline in future
- Techniques used to interpret data to achieve results
- Leverage technology to positively impact quality outputs
Administration Skills
- Manage and maintain workplace information systems
- Accounts – Process accounts payable and receivable
- Plan and organise meetings
- Manage office supplies and equipment
- E-mail & Phone Etiquette
- Ethical admin system – confidential & privacy
- Stock control procedures. (Inventory)
- Plan business trips
IT Skills
- Send and receive information using web-bowsers or email
- Operate a spreadsheet application
- Operate a database application
- Operate a word processing application
- Maintain computer files
- Operate a computer to produce documents
- Access the internet
- Use the advance functions of computer applications